General
Where can I submit inventions and ideas?
Last Updated: 5. März 2025We are always looking for ways to improve our existing products and for future products as well. We would therefore be happy to consider your idea. However, for legal reasons we do not sign non-disclosure agreements regarding submissions like yours. Therefore, we would recommend that you pursue patent protection for your idea so that you…
Where can I submit feedback/suggestions?
Last Updated: 5. März 2025We appreciate the feedback. If you would like to leave us any feedback or have any suggestions please do feel free to email us at supporteurope@sawstop.com or use our live chat service.
Does SawStop offer training or support for new users?
Last Updated: 21. Mai 2025Yes! We provide various resources including manuals, video tutorials, and customer support, to help new users learn to operate their SawStop safely and effectively. Visit our website for more info: https://bit.ly/SawStopSupport
Can I safely use my SawStop table saw with an EcoFlow battery pack?
Last Updated: 21. Mai 2025While EcoFlow battery packs are popular, we recommend caution. These devices do not guarantee a good ground connection, which is essential for the SawStop safety system to function properly. For optimal safety, we advise using a reliable power source that ensures a good ground connection.
Is my table saw completely broken after an activation?
Last Updated: 21. Mai 2025Don’t worry! When the system activates, it’s designed to protect you, but the machine itself isn’t “broken.” However, you will need to replace the cartridge and the blade.
Why not use fingers when testing the table saws? (Safety First)
Last Updated: 21. Mai 2025We use materials that replicate the electrical conductivity of human skin for testing purposes. This allows us to evaluate the performance of the safety system effectively without putting anyone at risk.
What is SawStop?
Last Updated: 21. Mai 2025SawStop is a table saw designed with advanced safety features, including the Active Injury Mitigation (AIM) System that stops the blade in milliseconds upon contact with skin, significantly reducing the risk of serious injury. Learn more about us here: https://bit.ly/SawStop_AboutUs
Can I use my SawStop saw with a generator?
Last Updated: 20. Mai 2025We do not recommend operating SawStop saws on a generator, as we cannot say whether or not a given generator will damage the saw. It is possible to run a SawStop saw on any generator as long as that generator’s output is equivalent to utility power (voltage level, low electrical noise, surge capacity, etc), but…
How does the SawStop safety system work?
Last Updated: 20. Mai 2025You can find an explanation of the safety system’s operation as well as watch a brief video of the safety system in action here
Can I be certain the safety system is working?
Last Updated: 20. Mai 2025The SawStop safety system continuously performs many self-checks to ensure the components of the safety system are working properly. The safety system will not allow the motor to start (or to remain running) unless every component of the safety system is working properly.
Does activation damage the saw?
Last Updated: 20. Mai 2025SawStop saws are designed to absorb the force of activation and are not damaged by it.
What will it cost to reset the safety system?
Last Updated: 20. Mai 2025A standard brake cartridge costs £79/89 Euros.
Do we retrofit our safety system into other brand table saws?
Last Updated: 20. Mai 2025No. It is not economically practical to retrofit other manufacturers’ table saws. The structural changes necessary to incorporate the safety system into another saw and the cost to have it installed would exceed the cost of a new saw.
Do you offer finance?
Last Updated: 20. Mai 2025Sadly, we do not offer finance options at this time.
Do you sell refurbished saws?
Last Updated: 20. Mai 2025SawStop does not sell refurbished saws directly. All SawStop saws are sold as new through authorized dealers. If you are looking for a refurbished or used SawStop saw, you may find them through third-party resellers, but these would not come with the same warranty or guarantees as a new saw. For warranty and safety reasons,…
Where can I find replacement parts for my saw?
Last Updated: 20. Mai 2025Replacement parts for your saw can be attained at your local dealer, online or on the phone.